© 2019 Combi World Ltd

ENGINEERING SOLUTIONS FOR THE CATERING INDUSTRY

Welcome to Combi World. Commercial Catering
Equipment Engineers 
and Combination Oven Specialists
for London and the South East.

ABOUT US

We have over 20 years’ experience in the commercial catering equipment industry.

 

All Engineers are manufacturer trained,

fully insured and hold all the relevant qualifications and accreditations to work on a broad range of commercial catering equipment. 

 

Although we can service and repair most makes

of commercial catering equipment, we specialise in the supply, installation and service/repair of combination ovens, in particular the Rational and Lincat models. We are affiliated to the manufacturer of these ovens and provide the highest levels of diagnostics and service on these complex machines. 

 

Our customer service is second to none, our charges are very competitive and we bring a fresh new approach to the catering equipment industry.

 

Please read on for more information on the services we provide or call us today on 01892 800 840 to

speak to a member of our team.

 

SERVICES

GAS SAFETY SERVICES

Here at Combi World we take gas safety in the modern commercial kitchen very seriously. We can offer gas safety inspections of full kitchens, single appliances and everything else in between. We recommend a gas safety inspection of your commercial kitchen is carried out on an annual basis and any recommended works are completed to ensure you remain compliant with gas safety regulations. 

 

It is becoming more commonplace for insurance companies to insist on a valid gas safety certificate before they will consider insuring commercial premises. 

 

Our engineers can produce approved inspection reports
and certificates for insurance purposes and peace of mind. These reports can be sent electronically or as hard copies direct to site.

 

SERVICING & REPAIRS

We can repair most makes and models of modern
commercial catering equipment. Our engineers work to a
next day response for breakdown calls and have an excellent first time fix rate. 

 

We can also carry out planned preventative maintenance (PPM) on a wide range of products, our speciality being the combination oven. 

 

We carry a large stock of genuine Lincat, Rational, Blue Seal and Victor service parts on our vehicles to ensure we obtain a 95+% first time fix on all common service calls. We also carry generic stock of the most common parts for other makes and models of catering equipment. If a part is not stocked on our vehicles, we can normally get it shipped on a next day delivery direct to
your site. 

 

Our competitive charges and rapid response ensure our clients remain loyal to us. If you have an emergency equipment breakdown or want to find out more about planned preventative maintenance then please contact us.

SERVICING & REPAIRS
SALES DEPARTMENT

We can supply all major brands of prime cooking equipment, ware washers and combi ovens at very competitive prices.

We also supply cleaning chemicals, consumables and water treatment systems.

EQUIPMENT INSTALLATION

We can install most makes and models of modern electric and gas commercial catering equipment. Again, our speciality being the combination oven.

 

All installations are subject to a site survey. Upon 

completion of a site survey, a full report and comprehensive quote is provided for the installation of the appliance.

 

COVERAGE AREA

CombiWorld is based in Tunbridge Wells, Kent.
We cover all of London, Kent and Sussex.
The following postcodes are included in our coverage area:

If you require us to work outside of these coverage areas, this may be possible.
Please contact us on
01892 800 840 or service@combiworld.co.uk for more information.

 

PPM SERVICE PACKAGES

We can provide planned, preventative maintenance service packages to cover your
commercial kitchen or individual appliance.
PPM SERVICE PACKAGE

Our PPM service package includes
2 x planned, preventative maintenance service
visits per annum. 

 

Parts and breakdown calls remain chargeable throughout
at our current rates.

 

CHARGES

TERMS & CONDITIONS

 

All parts supplied by CombiWorld Ltd carry a 90-day manufacturer’s warranty. If a part fails within 90 days of fitting, CombiWorld Ltd

will provide a replacement part free of charge. NB. This warranty does not include the fittings of any parts.

 

We carry a large stock of spare parts for Lincat and Rational, Blue Seal and Victor equipment. We also carry a generic stock of the most common universal catering parts. We cannot however, carry every part. If a part is required that we do not carry on the vehicles, we can normally get this shipped on a next day delivery. Return visits to fit parts ordered are charged as above.

A recall can only be placed up to 5 working days after the initial call. Any recall placed after this time will be classed as fully chargeable.

All charges to be paid at the time of engineers visit by cash/cheque or credit/debit card.

All prices below are based on our normal working hours:

Monday to Friday 08:00 - 17:00

 

Callout 

£55

 

 

Labour

£11 per 15 mins

Travel Supplement

If travel time to site is in excess of 2 hours

£25

 

 

Parts

£TBA (Manufacturers list price)

If we have to make a return visit to site to fit parts then the following
charges will apply:

 

Return Visit Fee

£35

 

Return Visit Labour

£11 per 15 mins

 

 

Site Surveys

£50

Deducted from final quote should installation or contract go ahead

 

 

Software update for combination oven

£50

 

 

Gas safety inspection and certification

£120

BUSINESS HOURS

 

Our normal working hours are:

 

08:00 – 17:00  I  Monday to Friday

PAYMENT DETAILS

 

​All charges to be paid at the time of engineers visit by cash/cheque or credit/debit card.

Credit account holders can be invoiced on our standard 30 day terms. Please email: service@combiworld.co.uk for an account application form.

***All above charges exclude VAT. Parking, Congestion & Dart charges may also apply***

 

CONTACT US

Please fill out the form below to send us an enquiry.

A member of our team will be in touch promptly.

Enquiry Form
COMMERCIAL CATERING
ENGINEERS AND COMBINATION
OVEN SPECIALISTS

CombiWorld Ltd

21 Westwood Road

Tunbridge Wells

Kent, TN4 8TX

Company Reg No. 9783953

VAT Reg No. 228664386

577129