© 2017 Combi World Ltd

ENGINEERING SOLUTIONS FOR THE CATERING INDUSTRY

Welcome to Combi World. Commercial Catering
Equipment Engineers 
and Combination Oven Specialists
for Kent and East Sussex.

ABOUT US

We have over 20 years’ experience in the commercial catering equipment industry.

 

All Engineers are manufacturer trained,

fully insured and hold all the relevant qualifications and accreditations to work on a broad range of commercial catering equipment. 

 

Although we can service and repair most makes

of commercial catering equipment, we specialise in the supply, installation and service/repair of combination ovens, in particular the Rational and Lincat models. We are affiliated to the manufacturer of these ovens and provide the highest levels of diagnostics and service on these complex machines. 

 

Our customer service is second to none, our charges are very competitive and we bring a fresh new approach to the catering equipment industry.

 

Please read on for more information on the services we provide or call us today on 01892 800 840 to

speak to a member of our team.

 

SERVICES

GAS SAFETY SERVICES

Here at Combi World we take gas safety in the modern commercial kitchen very seriously. We can offer gas safety inspections of full kitchens, single appliances and everything else in between. We recommend a gas safety inspection of your commercial kitchen is carried out on an annual basis and any recommended works are completed to ensure you remain compliant with gas safety regulations. 

 

It is becoming more commonplace for insurance companies to insist on a valid gas safety certificate before they will consider insuring commercial premises. 

 

Our engineers can produce approved inspection reports
and certificates for insurance purposes and peace of mind. These reports can be sent electronically or as hard copies direct to site.

 

We also offer gas awareness courses for commercial kitchen staff. Course durations are up to 4 hours and up to 5 employees can attend at any one time.

SERVICING & REPAIRS

We can repair most makes and models of modern
commercial catering equipment. Our engineers work to a
next day response for breakdown calls and have an excellent first time fix rate. 

 

We can also carry out planned preventative maintenance (PPM) on a wide range of products, our speciality being the combination oven. 

 

We carry a large stock of genuine Lincat and rational service parts on our vehicles to ensure we obtain a 95+% first time fix on all combi oven calls. We also carry generic stock of the most common parts for other makes and models of catering equipment. If a part is not stocked on our vehicles, we can normally get it shipped on a next day delivery direct to
your site. 

 

Our competitive charges and rapid response ensure our clients remain loyal to us. If you have an emergency equipment breakdown or want to find out more about planned preventative maintenance then please contact us.

SERVICING & REPAIRS
SALES DEPARTMENT

We can supply the full range of Lincat combination ovens at very competitive prices.

 

We also supply cleaning chemicals, consumables and water treatment systems for these ovens. 

 

Contact us to find out more about our sales services.

EQUIPMENT INSTALLATION

We can install most makes and models of modern electric and gas commercial catering equipment. Again, our speciality being the combination oven.

 

All installations are subject to a site survey. Upon 

completion of a site survey, a full report and comprehensive quote is provided for the installation of the appliance.

 

COVERAGE AREA

CombiWorld is based in Tunbridge Wells, Kent.
We cover all of Kent and Sussex.
The following postcodes are included in our coverage area:

If you require us to work outside of these coverage areas, this may be possible.
Please contact us on
01892 800 840 or service@combiworld.co.uk for more information.

 

PPM SERVICE PACKAGES

We can provide planned, preventative maintenance service packages to cover your
commercial kitchen or individual appliance.
PPM SERVICE PACKAGE

Our PPM service package includes
2 x planned, preventative maintenance service
visits per annum. 

 

Parts and breakdown calls remain chargeable throughout
at our current rates.

 

CHARGES

TERMS & CONDITIONS

 

A recall can only be placed up to 5 working days from date of initial visit. Any recall placed after this time would be treated as fully chargeable.

 

All parts supplied by Combi world Ltd carry a
90 day manufacturer warranty. If a part supplied by Combi world Ltd fails during the 90 day period, Combi world Ltd will provide a like for like replacement part free of charge. (N.B This warranty does not include the fitting of any parts).

 

All goods/services supplied remain the
property of Combi World Ltd until payment is received in full.

 

All equipment supplied carries a 2 year parts and labour warranty.

All prices below are based on our normal working hours:

Monday to Friday 08:00 - 17:00

 

Callout 

£50.00

 

 

Labour

£10.00 per 15 mins site time

 

 

Parts

£TBA (Manufacturers list price)

If we have to make a return visit to site to fit parts then the following
charges will apply:

 

Return visit fee

£30.00

 

Labour

£10.00 per 15 mins site time

 

 

Site surveys for installations

£50.00 (this fee would be deducted from the quote should the installation
go ahead)

 

 

Software updates for combination ovens

£50.00

 

 

Gas safety inspections and certificates for commercial kitchens

£100.00

 

 

Gas awareness courses for commercial kitchen staff

Up to 4 hours, maximum 5 employees. Includes training certificate)

£300.00

BUSINESS HOURS

 

Our normal working hours are:

 

08:00 – 17:00  I  Monday to Friday

PAYMENT DETAILS

 

We accept cash, cheque, credit/debit card.
Payment can also be made at the time of
visit by BACS.

 

***We only invoice credit account holders,
if you do not hold a credit account with us you will be required to pay the bill at the time of the engineers visit by cash/cheque or credit/debit card***

***All charges stated are exclusive of VAT.

Parking charges may also apply***

 

CONTACT US

Please fill out the form below to send us an enquiry.

A member of our team will be in touch promptly.

Enquiry Form
COMMERCIAL CATERING
ENGINEERS AND COMBINATION
OVEN SPECIALISTS

CombiWorld Ltd

21 Westwood Road

Tunbridge Wells

Kent, TN4 8TX

Company Reg No. 9783953

VAT Reg No. 228664386

577129